Terms and Conditions
Reiki & Massage Treatments
I want your experience with me to feel calm, safe, and supportive from the moment you book. These simple guidelines help everything run smoothly for both of us.
✨ Booking Your Appointment
All treatments are booked in advance. Your appointment is confirmed once we’ve agreed on a time together.
Please arrive on time so you can enjoy your full, relaxing hour. If you arrive late, your session may need to be shortened to respect the next client.
💫 Payment
Payment is required at the time of booking unless we’ve agreed otherwise.
This secures your appointment and allows me to hold that space just for you.
🌿 Cancellations & Rescheduling
I completely understand that life can be unpredictable.
If you need to cancel or reschedule, please give at least 72 hours’ notice so I can offer the space to someone else who may be waiting.
• Less than 72 hours’ notice will mean that your payment is non-refundable.
Thank you for understanding and respecting this.
❤️ Your Health & Wellbeing
Your safety and comfort are always my priority.
Please let me know about any medical conditions, injuries, pregnancy, or health concerns before your treatment so I can support you appropriately.
Reiki and massage are gentle, complementary therapies designed to support relaxation and wellbeing — they are not a substitute for medical care.
🌸 During Your Treatment
This is your time to relax and feel supported.
You are always in control — you can ask to adjust pressure, pause, or stop your treatment at any time.
For massage sessions, professional draping is always used to ensure you feel safe, comfortable, and respected.
🕊️ Illness & Safety
If you are feeling unwell or have a contagious illness, please rearrange your appointment so we can protect everyone’s wellbeing.
🤍 Professional Boundaries
All treatments are provided in a safe, professional, and nurturing environment.
Any inappropriate behaviour will result in the session ending immediately and future bookings may not be accepted.
🔒 Confidentiality
Everything you share with me — whether health information or personal experiences — is treated with complete care and confidentiality.
🌟 My Intention
My intention is always to create a calm, supportive space where you can relax, restore your energy, and feel truly cared for.
These guidelines simply help me protect that space for every client who walks through my door.
Terms and Conditions
Reiki Training
I’m so honoured that you feel called to begin or deepen your Reiki journey with me. Reiki training is a beautiful, transformative experience, and these guidelines help protect the sacred learning space we create together.
✨ Booking & Securing Your Place
Reiki training places must be booked in advance and are confirmed once full payment has been received.
Each month I have a limited number of training spaces to ensure a supportive, personal learning environment, so booking secures your dedicated space.
💫 Payment & Refund Policy
Due to the 1:1 nature of my Reiki training and the preparation involved:
All payments are non-refundable.
This is because:
• Training spaces are limited
• Course materials and preparation are completed in advance
• Your place cannot be offered to another student once booked
Thank you for understanding and respecting this commitment.
🌿 Rescheduling & Transfers
Cancellations by You
• If you cancel more than 14 days before the training date, you may transfer your booking to a future training date (within 6 months).
• Cancellations made within 14 days of the training are non-transferable.
• If you are unable to attend due to illness or emergency, please contact me as soon as possible — transfers may be offered at my discretion.
Cancellations by Me
In the unlikely event that I need to cancel or reschedule the training, you will be offered:
• A full refund OR
• Transfer to an alternative date.
❤️ Student Commitment
Reiki training is a deeply personal and energetic journey.
By booking, you agree to:
• Attend the full training day
• Participate with openness and respect
• Take responsibility for your own learning and self-practice after the course
Certification is provided once training has been completed.
🌸 Health & Wellbeing
Reiki training involves energy work, meditation, and personal reflection.
If you have any medical, emotional, or mental health concerns that may impact your ability to participate comfortably, please inform me before the course so appropriate support can be provided.
Reiki training is a complementary learning experience and does not replace medical or therapeutic care.
🤍 Respectful Learning Environment
I am committed to creating a safe, supportive, and nurturing space for all students.
All participants are expected to behave respectfully towards the trainer at all times.
🔒 Confidentiality
Personal experiences shared during training are treated with respect and confidentiality to maintain a safe learning environment for everyone.
🌟 My Intention
My intention is always to hold a warm, empowering space where you feel supported to connect with Reiki, grow in confidence, and step into your own healing journey.
These guidelines simply help protect the integrity of the training and ensure every student receives the highest level of care and support.
Terms and Conditions
Rapid Transformational Therapy (RTT)
I’m so honoured that you’ve chosen to invest in your healing journey. RTT is a powerful, life-changing process, and these guidelines help protect both your commitment and the sacred space we create together.
✨ Booking & Securing Your Session
RTT sessions must be booked in advance and are confirmed once full payment has been received.
Because RTT requires deep preparation, personalised planning, and a limited number of spaces each month, your booking reserves a dedicated place in my schedule.
💫 Payment & Refund Policy
Full payment is required at the time of booking to secure your session.
All RTT payments are non-refundable.
This is because:
• I only offer a limited number of RTT sessions each month
• Significant preparation is done before your session
• Your appointment space cannot be offered to another client once booked
Thank you for understanding and respecting this commitment.
🌿 Rescheduling Policy
If you need to reschedule, please provide at least 72 hours’ notice.
With sufficient notice, your session can be moved to another available date within 3 months.
Rescheduling requests with less than 72 hours’ notice may result in the session being forfeited.
❤️ Client Commitment & Responsibility
RTT is a powerful collaborative process. Results depend on your openness, honesty, and commitment to the process, including listening to your personalised recording for at least 21 days.
By booking, you agree to:
• Participate fully and openly in the session
• Take responsibility for your personal growth and outcomes
• Follow post-session recommendations
🌸 Medical & Mental Health Disclaimer
RTT is a complementary therapeutic approach and is not a substitute for medical, psychological, or psychiatric care.
Clients must inform me of any:
• Diagnosed mental health conditions
• Current therapy or psychiatric treatment
• Medication that may impact suitability
In some cases, GP or therapist approval may be required before proceeding.
🔒 Confidentiality
Everything shared during your RTT journey is treated with complete confidentiality and respect.
🌟 Practitioner Commitment
My intention is always to hold a safe, compassionate, and empowering space where you can create deep and lasting transformation.
These guidelines simply help protect the integrity of that process and ensure every client receives the highest level of care and support.
I am so looking forward to wekcoming you to my Cabin retreat - your transformation awaits
~ Chloe